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Frequently Asked Questions​

This is a list of commonly asked questions.  Please contact us if your question in not answered in the list below.

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FAQ LIST

In the Classroom
  • Where is preschool held?
    Hartwell Preschool is held in the Hartwell Community Centre, Monday to Friday.
  • What are the session times?
    The session times are: Morning 9:15–12:00 Lunch 12:00–12:45 Afternoon 12:45–3:15
  • Do you ever take the children out on walks?
    Wednesday afternoon are our exciting ‘Mini Explorer’ sessions reserved for all children over 3. During these sessions we visit the Pocket Park, School Pond, local fields and spinney, this is a great session allowing the children to extend their learning through outside play and exploring our local environment.
  • How do you settle new children in?
    Children will be invited into Pre School for a visit before their start date, this allows your child to become familiar with the setting and meet the Staff, particularly their Keyperson, and the other children. Be patient, it may take time before your child is happily settled. This is the first big step to independence that your child will make - it may take longer than you expect to become a happy event. We offer a home visit prior to your child starting at Pre School if you would like one.
  • Can I get government funding to help with payments?
    All children qualify for 15 hours per week (for the 38 week academic year) from the term following their 3rdbirthday. At Pre School we apply for the funding on your behalf. All you need to do is complete the relevant funding form which we will provide at the beginning of the term. The total amount of funding available equals 570 hours (15 hours x 38 weeks) of childcare over a 12 month period, this can be split between two settings, any hours over entitlement hours will be invoiced and charged at the normal session rate. Follow this link to check if you qualify for the extended 30 hours funding. 2 year old funding is available, please use the Online Eligibility Checker (OEC) to check eligibility. If your child qualifies, please tell us as soon as possible as claims cannot be backdated so you may have to pay fees until the claim is approved.
  • Do you have early drop off/breakfast club?
    Pre School runs an Early Birds club for up to 8 children from 8:45am – 9:15am. It is charged at £3.00 without breakfast or £3.50 with breakfast which consists of a drink of milk or water, cereal or toast. 15 or 30 hour funded hours can be used for these sessions, unfortunately it does not cover breakfast.
  • Do I need to provide a packed lunch?
    If your child is attending lunch you need to provide your child with a packed lunch in a cool bag, please ensure there are no fizzy drinks, sweets or glass containers. We promote healthy eating within the preschool and ask that you limit the amount of crisps & chocolate.
  • How can I contact you?
    For admin queries: admin@hartwellpreschool.co.uk The preschool manager: manager@hartwellpreschool.co.uk The committee: committee@hartwellpreschool.co.uk Phone: 07522 924733
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